LATEST NEWS
JCB manufactures its millionth machineLeading UK construction and agricultural equipment manufacturer, JCB, has celebrated the manufacture of its one millionth machine – a 22-tonne JS220 tracked excavator in shimmering silver – in colourful style. |
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CLAAS Sets Combine milestoneThe CLAAS production plant in Harsewinkel has celebrated the manufacture of its 450,000th combine harvester and its 10,000th TUCANO. |
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A new era of service THE OPENING OF CLAAS Harvest Centre Wanaka heralds a new era in farm machinery technology, service and support for primary producers and agricultural contractors in Central Otago. |
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Parts & Services
Our nationwide warranty, service, and parts systems are designed to deliver customer care that is second to none. Warranty SystemNew machinery aligned with our distributors, Landpower, come with a warranty for parts and service. The coverage and conditions of warranties are fully outlined at the time of purchase for our CLAAS Harvest Centres. Your money is your business so we place great urgency on our warranty systems to make it first CLAAS. Service Support (24 hours, seven days a week)Our CLAAS Harvest Centre service people are highly trained in the brands of equipment we sell, in hydraulics, electronics, and the computer technology associated with many modern farm machines. Our dealer service staff are supported by national training programmes, product specialists, and a sophisticated company database of technical issues and resolutions. Our service staff can be often found working around the clock, in the field, to keep our farmers and contractors operating at full capacity. We know that good service means offering not only quality and reliability but also affordability. After all, our services are designed to ensure you are able to do your work reliably and efficiently. Parts Support (24 hours, seven days a week)CLAAS Harvest Centres through our parent company carry over 32,000 individual line items across its Australia and New Zealand parts distribution centres. CLAAS Harvest Centres and dealers connected to the parts database can check prices and availability, and place orders, in real time. The parts department is electronically linked with courier companies so that parts can be dispatched promptly and tracked via a bar code. In most cases parts can be transferred anywhere in the country within 24 hours. In urgent cases a part can often be delivered to a machine on the same day it is ordered. CLAAS Harvest Centres also runs a 24 hour parts hotline service during harvest seasons. CLAAS Financial ServicesAt CLAAS Harvest Centre we pride ourselves on providing the complete solution to your machinery needs. Farm machinery is a productive asset in your business, and tailored financial packages make good business sense. CLAAS Financial Services, is a vendor finance partnership between Landpower and De Lage Laden. De Lage Landen is a global provider of leasing and vendor finance options for many well-known manufacturers and distributors within agriculture throughout the world. With its coveted triple – A finance rating, you can be assured of not only stability but extremely competitive rates. CLAAS Financial Services can provide highly customized and seamless financial programs for customers, backed by excellent customer service. We offer simple and easy to complete documents for easier and faster finance approvals. Options available are:
Talk to your local dealer about a tailor finance solution for you next purchase today. Conditions apply. Click here to make an enquiry about CLAAS Financial Services |
Keeping you going is our number one priority. We know that farmers and contractors need their machinery to be reliable and, if there is a breakdown, for it to be fixed with the minimum of downtime.
